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Biglight is a leading provider of impartial support and advice to retailers, helping them shape their multi-channel ambitions and make them a reality.
Over the last 5 years we’ve helped retailers shape their thinking, create profitable online businesses, optimize their online marketing performance and improve their trading processes; we’ve even run their ecommerce channels for them in times of need.
Every member of the Biglight team has an online retailing background and we don’t sell ecommerce solutions, so everything we say and do is based on our real experience and any advice we provide is passionately impartial.
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Steve set up Biglight in 2004 with the aim of helping retailers define and deliver their multi-channel strategies. The business has since become a leading provider of ecommerce advice and support to leading UK retailers.
From 1999-2004 Steve was at Dixons Stores Group (now DSG International) where he held a number of senior roles, before becoming Group Director of Advertising and Direct Businesses. In this role he was responsible for the ecommerce businesses of Currys, PC World, Dixons and The Link, as well as the group’s advertising and direct marketing activities. |
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Steve began his career with Philips Electronics, where he worked in the UK and France and held a variety of roles in Finance, Marketing, PR and Customer Services. Steve began his long association with the internet in 1994, when he created one of Philips’ very first websites.
Steve is a Chartered Management Accountant; he has an MBA from The University of Strathclyde, and is an Alumnus of the Windsor Leadership Trust.
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Jane became a partner of Biglight in 2007, having acquired more than 10 years’ experience creating, changing and running online businesses in the retail, publishing and leisure sectors.
Before joining Biglight, Jane was Digital Director at Associated Newspapers, where she was responsible for the online business of Loot. Prior to this she was Ecommerce Director with DSG International, where she experienced at first-hand the issues of a large multi-channel retailer. |
Jane has a Bachelors Degree in Business Administration and is a member of the Chartered Institute of Marketing. She enjoys active sports, such as skiing and mountain biking but, since her young son has been around, she hasn’t been able to participate in them as often as she would like.
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Mark Batty – Senior eCommerce Consultant |
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Mark joined Biglight in September 2008 from Woolworths Group Plc, where he was responsible for all aspects of multi-channel marketing at the former high street retailer overseeing significant growth of their online business during his time there. Prior to that he lived and worked in the Netherlands for 5 years and was the Online Marketing Manager at Mexx International, in Amsterdam, responsible for all online marketing across their three key European markets.
Mark has a Bachelors degree in Business Management. He enjoys socialising and all active sports including snowboarding and football – he played professional for Sheffield Wednesday for three years and still plays at a ‘decent’ standard. He also speaks Dutch. |
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| Chris Lofts – Senior Associate |
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Chris joined Biglight in August 2007, having spent the previous eight years in the ecommerce agency sector. Over the last five years Chris has worked with many of the UK’s leading retailers including Halfords, Lakeland, TUI and Links of London, helping them to define and develop their online proposition and back-office processes.
His most recent work includes ecommerce project management with L’Oreal, data analysis and marketing
consultancy with TUI and business development consultancy with a number of software and marketing companies.
Chris has a Bachelor’s degree in Economics. He plays squash, cycles and skis. |
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